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Shipping and Handling Information

STANDARD SHIPPING, HANDLING, AND INSURANCE CHARGES:
Rates valid for contiguous 48 states, APO's and FPO's only.

GROUND SERVICE (Super Saver and Fast Track):

  • Most orders ship within 1-2 business days from the time we receive the order.
  • Above rates are for delivery to the lower 48 states only, excluding Alaska, Hawaii and US territories.
  • SHIPPING TIME IN TRANSIT:
    • Allow up to 6 business days for Fast Track Ground.
    • Allow 10 business days for Super Saver Ground.
  • SHIPPING METHODS:
    • Fast Track Ground ships using UPS Ground Service.
    • Super Saver Ground ships using the US Postal Service or UPS, whichever we determine as the "best way".
  • Shipping, handling, processing and insurance charges cover your entire order.
  • All orders are fully insured against loss or damage.
  • If there is a problem upon delivery, please contact our Customer Service Department immediately.
  • Orders placed after 1:00 pm Eastern on Friday and over the weekend are considered to have been received on the following Monday.

AIR EXPRESS SERVICE:

Are you in a hurry? We can be there tomorrow!

  • We offer UPS Next Day, 2-Day, and 3-Day Select Service for an additional charge.
  • Accurate shipping rates for these services based on your order weight and destination zip code will display during the checkout process (subject to offline verification).
  • Place your order by 1 PM ET (Monday through Friday only) and we will rush your order out the same day!
  • In-stock items only will be shipped using the express shipping option.
  • Any backordered items will be shipped using one of our ground shipping options when available.
  • Flammable and aerosol items cannot be shipped by air and will be shipped separately by ground service at no additional charge.
  • Physical street address is required for Express Shipping. UPS will not deliver to PO boxes.
  • Please be sure to include a daytime contact phone number so we can expedite your express order.
  • Products marked "Ships Direct from Manufacturer" or "Special Order" are not eligible for express shipping.
  • Express shipping does not include weekend or holiday deliveries. For example, a Next Day Air order placed on Friday (before 1 pm ET) will be delivered on Monday.
  • Saturday delivery is available in limited areas for an additional charge. Contact Customer Service for complete details.

ORDERS FOR ALASKA, HAWAII, & PUERTO RICO:

  • Standard shipping ships via US Postal Service.
  • Our Super Saver or Fast Track charges (above) cover packages up to 2 pounds.
  • For faster delivery, UPS Next Day & 2 Day are available. See rates and options in the online shopping cart.
  • Three day delivery service and weekend delivery are not available.

MILITARY APO's AND FPO's AND US TERRITORIES:

  • Ship via US Postal Service (Priority Mail) only.
  • Our Super Saver charges (above) cover packages up to 2 pounds.
  • Express shipping is not available.
  • Eagle America would like to thank our service men and women for their service to our country.

CANADIAN ORDERS:

  • Canadian orders will be shipped by US Postal Service unless otherwise requested. Select 1st Class Mail International (orders up to 4 lbs.) or Priority Mail International.
  • Allow 2-3 weeks for delivery.
  • Accurate shipping rates will be displayed in our online checkout process (subject to offline verification).
  • If you need faster delivery, please contact Customer Service for either 2nd Day Air or Overnight Delivery.
  • Three day delivery service and weekend delivery are not available.
  • Eagle America is not responsible for duties or taxes that you may incur with your order. We encourage you to check with local authorities regarding any such fees PRIOR to ordering.

INTERNATIONAL ORDERS:

  • International orders ship via USPS Priority Mail International to insure our product arrives at your doorstep quickly and in excellent condition.
  • Allow 2-3 weeks for delivery.
  • Accurate shipping rates will be displayed in our online checkout process (subject to offline verification).
  • Eagle America is not responsible for duties or taxes that you may incur with your order. We encourage you to check with local authorities regarding any such fees PRIOR to ordering.
  • There will be a $6.00 handling fee for all orders that are shipped internationally.

BACKORDER SHIPPING:

  • Nobody hates backorders more than we do! Any backorders will be shipped by standard ground service when available at no additional charge to you.